ek rummy
ek rummy
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This app is available for your device
ek rummy
This app is available for your device
Contact
+91 6808281508
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the ek rummy?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method bypasses the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is strong by checking your signal. If you don't receive an OTP after clicking "send," wait for the allotted time and then contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your current active number. If the number is changed, submit your updated KYC (Know Your Customer) details to customer support via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app. This should allow you to play without any problems.
Q1: What is the minimum withdrawal amount in the ek rummy?
The app allows a minimum withdrawal of Rs. 100, which is a higher amount compared to other apps. Only the money earned from gaming can be withdrawn, not the bonus amount collected. This means users can only access their earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes saving your Aadhaar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete tasks within a 30-minute to 3-hour timeframe. However, in some cases, payment processing may be delayed, leading to a wait of up to 24 hours. This delay is an exception to the generally efficient process offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from playing games using the bonus amount can be withdrawn. This means the bonus itself remains non-withdrawable, but winnings from it are accessible.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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Our dedicated customer support team is available 24/7, 365 days a year to assist you with any questions or concerns you may have. At ek rummy, we strive to provide an unparalleled entertainment experience, backed by unparalleled reliability. Every spin, roll, and distribution brings you closer to exciting wins and potential earnings. Join us today and discover why countless players have chosen ek rummy as their go-to online casino.